In 2022, the United Nations ranked Ghana among the 16 most advanced African countries in e-governance. The digitization of administrative services is a priority in the country's development plans.

Ghana launched last week a digital platform to improve rent control. The new tool, available at https://rentcontrol.mwh.gov.gh/, aims to make rental services more accessible to Ghanaians and improve transparency and efficiency in rental operations.

“We are making history today, not just by embracing digital tools but by fundamentally reshaping how Ghanaians experience public services,” said Prince Hamid Armah, Deputy Minister of Public Works and Housing. He emphasized how citizens have long struggled with the inconvenience of long journeys, queues, and complex bureaucratic processes for basic services.

The platform’s launch marks the completion of the first phase of the ministry’s digital transformation project. The idea to modernize the department stemmed from observations made by Ghana’s Vice President, Mahamudu Bawumia, during his 2020 visits, where he identified the need for reform. So far, 15 offices across 11 regions have been digitized, making it easier for residents, especially in urban areas, to access services remotely. The goal is to extend this digitization to all 16 regions of the country.

This initiative is expected to improve service delivery, combat corruption, increase transparency, and expand access to safe, affordable rental housing in Ghana. The system will also allow property owners to promote their real estate online, making it easier for landlords and potential tenants to connect.

In the United Nations' 2022 E-Government Survey, Ghana ranked 7th out of 16 African countries for its e-government index. On average, 61% of African countries offer 12 online services. The top-ranked countries are South Africa, Mauritius, and Seychelles.